What are your shipping rates?
We now offer low US flat rate shipping!
(within the continental U.S. & Military Addresses) $6.95
Free shipping on orders over $50.00 *Please be sure to select the free shipping option during checkout.
*Please be advised that most shoes do not ship with boxes to keep shipping costs low. Shoes are always packaged well for shipment.
International Shipping Rates:
0.00 lb - 3.0 lb = $15.00
3.01 lb - 5.0 lb = $23.00
5.01 lb - 8.0 lb = $35.00
8.01 - 10.01+ lb = $45.00
In general, shoes are weighed at 3LBS and clothing and accessories are weighted at 0LBS-1LBS
How long does it take to receive an order?
We proudly ship from the USA. Processing typically takes 1-2 business days. There sometimes can be a small delay if we have just ran a huge promotion.
Shipping time is usually 5-15 business days depending on destination.
* Delivery times are only estimates. Once your item ships from our warehouses we cannot guarantee the exact delivery date due to possible carrier delays. All packages are trackable and if any delays occur with the shipping carrier you can use your tracking # and contact them about the delay and/or delivery date.
Do you offer expedited shipping?
Currently we do not offer expedited shipping.
Please note: Original shipping and handling fees are non-refundable for preference returns. Preference returns are returns that are made for any reason other than receipt of damaged/defective or incorrect merchandise.
Shipping charges are non-refundable for packages that are unclaimed/undeliverable.
*ORDERS MAY BE SUBJECT TO IMPORT TAXES, CUSTOMS TARIFFS, AND FEES LEVIED BY THE DESTINATION COUNTRY OR THE SHIPPING COMPANY. THESE CHARGES ARE THE CUSTOMER’S RESPONSIBILITY AND WILL BE BILLED BY THE DELIVERY COMPANY. WE HAVE NO CONTROL OVER THESE CHARGES AND ARE UNABLE TO ESTIMATE THEM. TARIFFS AND TAXES ARE NEITHER COLLECTED NOR INCLUDED IN YOUR PRICE CALCULATION AT THE TIME OF YOUR ORDER; FOR AN ESTIMATE OF THESE FEES, WHICH VARY BY REGION, CONTACT THE CUSTOMS OFFICE IN YOUR AREA. IF AN ORDER IS REFUSED DUE TO REFUSING TO PAY IMPORT TAXES, CUSTOMS TARIFFS AND OR FEES LEVIED BY YOUR COUNTRY OR UNCLAIMED/UNDELIVERABLE, THE RETURN SHIPPING WILL ALSO BE DEDUCTED FROM YOUR CREDIT. IT IS THE CUSTOMERS RESPONSIBILITY TO RETRIEVE YOUR ITEM(S) FROM CUSTOMS OR THE MAIL CARRIER IF THEY ARE BEING HELD. WE WILL NOT ASSUME RESPONSIBILITY FOR ITEMS THAT ARE HELD IN CUSTOMS OR WITH THE DELIVERY SERVICE.